BokunOfficial App Store Partner

Sales.
Support.
Reviews.
All in one place.

The communication platform built for Bokun operators. Connect your account and manage every guest call, text, and chat in one place — while Chirrup automates the rest.

30-day free trial · No credit card required

app.chirrup.chat
Conversations
Sarah M.2m
What time is the tour?
James K.15m
Can we reschedule?
Tour Group #421h
Got it! Thanks! 👍
Emily R.3h
Left a 5★ review!
Sarah M.
Bokun • Sunset Snorkel • Tomorrow 2pm
Active
Hi! What time should we arrive for the snorkel tour tomorrow?
Hey Sarah! Great question — please arrive by 1:45pm at Harbor Pier. Bring reef-safe sunscreen and a towel! 🌊
🤖 AI suggested
Type a message...

Bokun runs your bookings.
Chirrup runs
everything else.

Together, Bokun and Chirrup are everything a tour operator needs. Bokun handles reservations, availability, and payments. Chirrup handles the conversations, the follow-ups, the phone calls, the questions at midnight, and the review requests the next morning. Connected through a one-click integration, your guest data flows between both platforms in real time.

Bokun×Chirrup

Text. Chat. Call.
One inbox.

However your guests reach out, it all lands in the same place — with full Bokun booking context. So guests feel known, not managed.

Two-way texting

Your guests don't read emails — but they read every text. Confirmations, reminders, and follow-ups go out automatically, personalized with guest names, tour details, and dates pulled from Bokun. And every message is two-way.

Chirrup AI

One AI, trained on your business — your tours, your policies, your real conversations. It answers calls when no one can pick up and chats with website visitors around the clock. Same knowledge base, two channels.

Business phone system

A dedicated number with smart call routing, IVR menus, business-hours rules, voicemail transcription, and automatic text follow-up on every missed call. A real phone system — not a side feature.

Setup takes minutes.
Not weeks.

Install from the Bokun App Store, connect your account, and Chirrup starts working for you right away.

1

Install and connect your Bokun account

Find Chirrup in the Bokun App Store and click Install. OAuth connects your account securely — no API keys, no passwords.

2

Pick your templates and timing

Choose when confirmations, reminders, and review requests go out. Personalized with guest names, tour details, and dates from your Bokun bookings.

3

Turn on the AI assistant

Chirrup AI starts handling calls and webchat, answering guest questions from your Bokun data, 24/7. You get a free business phone number included.

More bookings.
Faster replies.
Happier guests.

When your Bokun data, conversations, and team all live in one place, the busy work handles itself.

Clicks, not calls.

See every upcoming booking by date and activity. Weather cancellation at 6am? Select the group, type the update, and every guest gets a text in seconds. No phone trees. No emails sitting unread.

Turn smiles into reviews.

Send an automatic follow-up right after the tour. Make it effortless for guests to leave a review — and collect valuable feedback from every experience.

Stop answering the same question.

"Where do I park?" "What should I wear?" "Can I bring my dog?" Save your best answers as templates and send them with one tap. Everyone on the team uses the same polished responses.

Every guest, every touchpoint.
Connected.

Everyone has the right tools for their role. Reservations gets the full platform. Guides and captains get a streamlined view of exactly what they need.

Reservations

Takes the booking, sends the confirmation.

Guides

Messages assigned guests, calls from the company number.

Drivers

Sends the "on my way" text.

Captains

Collects tips with a payment link.

One conversation. Every role. No one left guessing.

Everyone sees the full thread — booking details, past messages, and internal notes — so guests never have to repeat themselves.

0×

increase in Google reviews for operators using the review booster

0×

faster response time — texts vs. phone calls for common guest questions

0%

text open rate — your messages actually get read

Common questions.
Straight answers.

One-click OAuth from the Bokun App Store. No API keys, no passwords, no developer needed. Click Install, authorize your account, and your bookings start syncing to Chirrup within seconds.

Everything you need for guest conversations: guest name, tour/activity title, date, time, party size, pickup location, general notes, and assigned crew members. Bookings, cancellations, and modifications all sync automatically via Bokun webhooks.

Chirrup sends SMS messages to your guests using your dedicated business phone number. Confirmations, reminders, and review requests go out automatically based on your templates and timing. When a guest texts back, it shows up in your Chirrup inbox alongside their Bokun booking details — so you always have full context before you reply.

Chirrup AI is trained on your specific business — your tours, policies, FAQs, and real past conversations. It handles two channels: voice calls (when no one can pick up) and website chat (24/7). It answers guest questions, collects intent, and follows up by text so bookings don't slip away. You control everything it says.

Yes. During setup, Chirrup provisions a free dedicated local phone number with the same area code as your business. It includes smart call routing, IVR menus, business-hours rules, voicemail transcription, and automatic text follow-up on every missed call. Your guests see a professional local number; you keep your personal cell private.

After each tour, Chirrup automatically sends a friendly text asking guests about their experience. Because the request comes from an existing conversation — not a random email — guests are far more likely to follow through and leave a review. Operators typically see 10x more Google reviews within the first month.

Yes — unlimited team members are included on every plan. Assign conversations, leave internal notes, and use saved replies so everyone stays consistent. Guides, drivers, and captains each see exactly what they need through role-based views.

All features are included on every plan — AI voice, AI webchat, review booster, everything. Plans are based on your booking volume. You get a 30-day free trial when you install from the Bokun App Store, no credit card required. See full pricing details on the App Store listing.

We'll walk you through everything. Book a 30-minute demo and we'll set up Chirrup with your actual tours and policies. Or email us at bokun@chirrup.chat — we respond fast.

Ready to talk to your guests
the way they want?

Install Chirrup from the Bokun App Store. Your bookings sync, your phone is provisioned, and your first text is one tap away.

30-day free trial · No credit card required · Questions? Email bokun@chirrup.chat